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My Photo
Name:
Location: Houston, Texas, United States

It ain't the years, It's the mileage. I was raised a military brat, and wanderlust still comes over me every 3 or 4 years. Still love to travel.

Sunday, March 05, 2006

Cable Company _ NO Customer Service!!!

Yesterday I spent my entire morning dealing with the friggin' Cable Company.

Believe me, I HAVE GOT BETTER THINGS TO DO!!!

I am so fed up with dealing with ineffectual Customer Service people. 5 phone calls (starting Friday evening) and a visit to the local service center (to pick up a "new to me" cable modem), a cancelled service call, and the best they can do is "intermitent" HS internet service...



I finally asked to speak with a supervisor....After 5 MORE minutes on hold, the supervisor come on the line...No wait...It's...


EFFING VOICE MAIL!!!

I'd had it. I blew a friggin' gasket all over this woman's voice mail! Hung up and called them back because the new time set up (monday between 10.00 and noon was NOT Acceptable.

I mean, I don't know how it is in your house, but everybody in mine WORKS for a living! Page thru their freakin' phone system to get back to the service dept. Spend 10 MORE minutes on hold. Get yet another technician on the phone. Get red in the face while he explains their policy on service calls...

As I was about to explode all over him. The friggin' supervisor beeps in on my other line. Also at about that time the internet connection suddenly blooms. Holy crap! It's a connection! Quick!!

Super tries yet again, to explain service policy...

"Save it Maria - Just explain to me WHY I've had 19 service calls to my house in the last quarter!! And why you can't seem to figure out what the Heck is wrong here!"

No good giving them an utlimatum - they are the only game in town! And while I was typing this message, My connection went down AGAIN!

ARRRRRRRGGGGGGGGHHHHHHH!!!!!!

Wednesday, March 01, 2006

Changes

Made some changes here.Went looking for some three column templates last week...Found some nice ones at Thur's Templates. Thur Broeders runs several blogs and sites, one of which he has a pile of nice templates on. He lives in Rotterdam, NL - GO ORANGE!
Thanx, Thur!To summarize the changes:
Installed new template
Added My Links
Tweaked some pictures so they would work with the new template
Added flickr.com and trainboard.com (not sure about this one, yet) graphic links
Changed left side content titlebars from something and something else to messages and my other spaces
Added flickr badges one on the upper right - one in the footer
Added NScale webring badge to the footer
Added email link
Added the picture to my header and changed the font color and sizing. Added some coding to make it look the way I want it to look.
Been practicing my html skills can you tell?Feel free to leave me comments on the new look!

Now That's Weird Department

just saw the strangest thing down on the Houston streets.A homeless guy pushing a shopping cart.Now in and of itself that's not really weird...But get this...The guy was wearing a full two piece business suit. Looked pretty natty too!Now that's Weird!